If you can’t resolve the issue yourself or suspect water damage has occurred, you should contact Apple for professional evaluation at an Apple store as soon as possible. If your phone has been completely or partially immersed in water, especially salt water, there’s a good chance it has permanent damage from a liquid. Physical buttons can stop working, and your phone’s speakers may sound distorted. A common symptom of water damage is moisture visible inside the camera, below the protective glass. If your phone lacks an LCI, there are other signs. That’s not a big deal if the phone never gets wet, but the day it does fall in a puddle of water would be the first time you’ll know the seals have failed.Īpple has put a liquid contact indicator (LCI) in all iPhones models made after 2006 and offers a chart of the LCI location for every model with one. With regular wear and tear, it’s possible for the seals that prevent liquid from going where it shouldn’t to be compromised over time. Water detected in your iPhone’s port is perhaps a side effect of greater water damage, which can often be hidden and may slowly damage your phone over time as it penetrates the device or causes corrosion.Īlthough your phone may be rated as water resistant, that’s only true when you first take it out of the box. However, you do so at your own risk since letting power flow while the liquid in the connector can cause an electrical short and permanently damage your phone. Likewise, if you’ve given adequate phone time to dry, it could be safe to press that button. If you are 100% certain that this is a false alarm and no liquid is in the port, go ahead and use the emergency override. You need to charge the phone immediately, and you’re tempted to press that Emergency Override button to get the power flowing again. So, you have an iPhone that doesn’t feature wireless charging, or you don’t have wireless charging. When to Use the Emergency Override Button In both cases, you’ll press the side button until you see the Apple logo to turn the phone on again. If you have a newer iPhone without a Home button, you need to hold the side button and volume up button simultaneously to reach the Slide to power off the message. On iPhones with a Home button, press and hold the side button until you see the Slide to power off message, and then move the slider to the right. We’ve seen iPhone users report this fixing the issue in cases where no actual water was involved, and it was just a glitch. If you’ve thoroughly dried your port and cable but still get the error when you plug in your phone, try restarting the device. This is especially useful if the issue takes a long time to resolve since you can simply keep using your phone. Place the phone somewhere that doesn’t have too much humidity but has good airflow, and the liquid inside should evaporate into the air over a few hours. The most effective way to dry out your port is to let nature take its course. If you still get the error, your phone needs more time to dry. After shaking out excess liquid, you should wait at least 30 minutes before trying again. You may want to do this more than once until it’s clear no more droplets are coming out of the phone. After unplugging your cable, firmly tap the back of your phone against the palm of your hand with the port facing downwards to get rid of excess moisture in your port. “Excess” liquid refers to visible droplets, not the thin layer of moisture that makes something wet. This can also help prevent further damage from water ingress.Īs per Apple’s own official guidelines, you should try and remove excess liquid from your port. It’s a good idea to turn your phone off to conserve what battery power you have until you can charge it again.
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